Create Service Manager Incidents from Operations Manager on demand!

Brody Kilpatrick has written a great blogpost on how to create SCSM Incidents on demand from SCOM. As you may know there is a connector in Service Manager that will automatically create incidents from scom alerts. The challenge is that there is a 1-1 ratio, you can create filters but still in my expirience most customers want more control and a “human” link in between.

Credit to Brody for this one 🙂

http://operationsmanager2012.blogspot.no/2013/05/create-and-assign-service-manager.html

 

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