SCSM Portal UI depends on the client browser encoding setting. A common request is that customers want English UI even when the client browser have a different encoding setting. In my case NO locale.
- Go to path: C:\inetpub\wwwroot\System Center Service Manager Portal\EndUser\Bin
- Rename folder NO to NO_OLD
- Copy folder EN and name the copy NO (replace the old NO folder)
Now you will have english UI with Norwegian locale
FAQ Language settings: