System Center 2012 R2: Update Rollup 1

Update Rollup 1 for System Center 2012 R2 is available. Following components are fixed in this update:

  • App Controller
  • Orchestrator
  • Data Protection Manager
  • Operations Manager
  • Service Manager
  • Service Provider Foundation
  • Virtual Machine Manager

Get it here: http://support.microsoft.com/kb/2904734

Create Service Manager Incidents from Operations Manager on demand!

Brody Kilpatrick has written a great blogpost on how to create SCSM Incidents on demand from SCOM. As you may know there is a connector in Service Manager that will automatically create incidents from scom alerts. The challenge is that there is a 1-1 ratio, you can create filters but still in my expirience most customers want more control and a “human” link in between.

Credit to Brody for this one 🙂

http://operationsmanager2012.blogspot.no/2013/05/create-and-assign-service-manager.html

 

System Center 2012 R2, Upgrade Path

Soon, Microsoft will release System Center 2012 R2. I get a lot of questions regarding upgrade paths.

The upgrade path to any System Center 2012 R2 component (SCCM,SCOM,SCSM,SCORCH, SCVMM etc.) is:

System Center 2012 RTM > System Center 2012 SP1 > System Center 2012 R2.

Vote for an affordable alternative to MSDN subscriptions comparable to TechNet!

As you may know Microsoft is retiring the Technet Subscription. IT pro’s need access to Microsoft products other than trials, to be able to maintain the neccesary knowledge and provide the best service possible to Microsoft’s customers. The only comparable subscription (MSDN) costs $6120

Technet_MSDN

Sign the petition here

 

Follow TechEd Europe Madrid Live!

If you are not one of the lucky ones attending TechEd…. Don’t worry, you can still follow the sessions online! Navigate to: http://channel9.msdn.com/Events/TechEd/Europe/2013#fbid=wipqIKVlFpz

SCSM 2012: The data warehouse registration failed.

If you have difficulties registering your service manager datawarehouse server with the management server. I may be because the server where you run the console is unable to execute the PowerShell command necessary to do the registration.

SCSMDWP01

Solution: On the server where you run the service manager console. (Usually the management server), start powershell and run command: Set-ExecutionPolicy RemoteSigned

SCSMDWP02

Try to register the data warehouse again. Hopefully you will succeed.

SCSMDWP03

System Center 2012: The order in witch you upgrade System Center 2012 components is very important.

“In an environment that includes two or more components of Microsoft System Center 2012, the order in which you upgrade those components to System Center 2012 Service Pack 1 (SP1) is very important.”

Personally I recommend using this order also for cumulative updates and update rollups.

Upgrade Path

Read more here: http://technet.microsoft.com/en-us/library/jj628203.aspx

System Center Online Community Resources

Looking for Microsoft Team Blogs, System Center MVPs, Twitter handles, System Center User Groups or Online communities? Chances are you will find it here:

http://social.technet.microsoft.com/wiki/contents/articles/11504.how-to-participate-in-the-system-center-community.aspx

 

MMS 2013: View sessions online

If you are not one of the lucky ones attending MMS 2013 …. Don’t worry, you can still follow the sessions online!

“The Microsoft Management Summit (MMS) brings together the brightest IT professionals from around the world to increase their technical expertise through an intensive week of training led by experts in desktop, device management, datacenter, and cloud technologies.”

http://channel9.msdn.com/Events/MMS/2013

System Center 2012 SP1 Cumulative Update 1 relased

Contains a lot of bug-fixes for System Center 2012 SP1…

Read more: http://support.microsoft.com/kb/2785682

For Configuration Manager SP1: http://support.microsoft.com/kb/2817245/en (includes updated powershell features).

 

System Center Marketplace: Great starting point to extentions, apps and resources.

The Microsoft System Center Marketplace is specifically designed to help business customers find trusted Microsoft System Center experts, and applications and services that enhance and easily integrate with Microsoft System Center products.

http://systemcenter.pinpoint.microsoft.com/en-US/home

Microsoft, Infrastructure planning and design guides

Yes! They exist, If you are planning an implementation of a Microsoft System Center 2012 or other Microsoft Products or just seeking information on what is new, recommended planning steps or an overview of the product architecture. The Infrastructure Planning and Design (IPD) Guide Series provides you with quick an concrete information specified to each Product.

Great Tools whether you are a product specialist, receiving customer, a technical sales resource or project manager. Read up!

http://technet.microsoft.com/en-us/solutionaccelerators/ee395430

System Center 2012 Private Cloud

Microsoft has released a whitepaper where they compare private cloud solutions from Microsoft and VMware. If you are curious about private cloud technology and what Microsoft has to offer, i recommend reading this whitepaper.

Download it her: http://download.microsoft.com/download/F/3/6/F36D9AE8-6238-4EA3-9ABC-BF7BB848BF70/MicrosoftPrivateCloudWhitepaper.pdf

 

 

SCSM 2012 – Exchange Connector 3.0 Released

The System Center 2012 Service Manager – Exchange Connector 3.0 connects System Center 2012 – Service Manager to Exchange for processing incoming emails related to incidents and change requests. The emails can update the incident action log or change the status of an incident to resolved or closed. Incoming emails with special keywords allow a change request reviewer to approve or reject a review activity and activity implementers can mark activities assigned to them as completed. The SendEmail solution allows analysts to send messages to users via email from the console.

New features include:

  • Support for impersonation so you can now have multiple Exchange connectors monitoring different mailboxes each with their own unique configuration
  • Each user in the To/CC of each email is added as a Related configuration item to the work item
  • Works with Office 365
  • The Exchange Web Service URL to connect to can be configured instead of relying on auto discovery
  • Works with service requests
  • Any kind of work item can be created from a template – incident, service request, etc.
  • Update problem records
  • Much more detailed logging
  • Detailed event log logging is turned off by default
  • The email itself can be optionally added as an attachment to the work item

Download here: http://www.microsoft.com/en-us/download/details.aspx?id=29423

SCSM 2012 – Self Service Portal, Error: Access Denied

Error: Access Denied

  • Sign in as different user, log in as SharePoint Administrator
  • Select: Site Permissions

  • You will receive this message: “This Web site inherits permissions from its parent (Team Site)”. Then select “Manage Parent”.

  • Select “grant permissions”.

  • In my case I added the domain users group. Please add the group of your choice. I granted the group “Read” permissions.

  •  Users will now be able to access the portal.

SCSM 2010 – Force portal language

SCSM Portal UI depends on the client browser encoding setting.  A common request is that customers want English UI even when the client browser have a different encoding setting. In my case NO locale.

Workaround:

  • Go to path: C:\inetpub\wwwroot\System Center Service Manager Portal\EndUser\Bin
  • Rename folder NO to NO_OLD
  • Copy folder EN and name the copy NO (replace the old NO folder)

Now you will have english UI with Norwegian locale

FAQ Language settings:

http://blogs.technet.com/b/servicemanager/archive/2010/06/14/frequently-asked-questions-scsm-2010-international.aspx

SCSM 2010 – Exhange Connector 2.0

The System Center Service Manager – Exchange Connector connects Service Manager to Exchange for processing incoming emails related to incidents and change requests. The emails can update the incident action log or change the status of an incident to resolved or closed. Incoming emails with special keywords allow a change request reviewer to approve or reject a review activity and activity implementers can mark activities assigned to them as completed. The SendEmail solution allows analysts to send messages to users via email from the console.

http://www.microsoft.com/download/en/details.aspx?id=26927